Last updated: January 2025 · Applies to all registered members in the Philippines
At ph 120, your privacy matters. This page explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines.
When you register an account on ph 120, we collect the personal details you provide, including your full name, date of birth, emailaddress, mobile number, and a username of your choice. We also collect government-issued ID details during the identity verification process, which is required under Philippine regulations before you can make deposits or withdrawals. When you use our platform, we automatically collect technical data such as your IP address, device type, browser version, and session timestamps. This technical data helps us detect suspicious activity, prevent fraud, and ensure that our games run correctly on your device. We do not collect any information beyond what is necessary to operate our services and comply with applicable Philippine laws.
We may also collect information about your gaming activity, including bet history, game preferences, deposit and withdrawal records, and any communications you send to our support team. This activity data is used to personalise your experience, process your transactions accurately, and fulfil our responsible gaming obligations. All data collected is stored securely and is only accessible to authorised personnel within ph 120.
The personal information you provide is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. We do not use your personal data to send unsolicited marketing messages unless you have explicitly opted in to receive promotional communications from us.
Your gaming activity data is used to monitor for responsible gaming concerns, detect unusual betting patterns that may indicate fraud or account compromise, and generate the transaction records required by our regulatory obligations. We may use aggregated, anonymised data for internal analytics to improve our platform, but this data cannot be used to identify you individually. If you contact our support team, we retain records of those communications to help resolve any follow-up queries and to improve our service quality.
ph 120 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and fraud detection services. These third parties are contractually required to handle your data securely and only for the specific purposes we have authorised.
We may also disclose your personal information to government authorities, regulators, or law enforcement agencies when required to do so by Philippine law, a valid court order, or our licensing obligations. In the event that ph 120 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through a notice on our platform or via the email address registered to your account.
ph 120 uses cookies and similar tracking technologies to keep you logged in between sessions, remember your game preferences, and ensure that our platform functions correctly across different devices and browsers. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your return experience. You can manage or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of some features on our platform.
We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. Any analytics data we collect through cookies is used solely for internal purposes, such as understanding which game categories are most popular among Filipino players and identifying technical issues that need to be resolved. If you have questions about our use of cookies, you can reach our support team through your account dashboard.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in certain circumstances. You also have the right to object to specific types of data processing and to withdraw your consent where processing is based on consent. To exercise any of these rights, please contact our support team through your registered account.
We will respond to all verified data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine law. Please note that some data may need to be retained even after a deletion request, for example where retention is required by our regulatory or legal obligations. We will always inform you of the reason if we are unable to fulfil a request in full. Your rights as a data subject are important to us, and we are committed to handling all requests with care and transparency.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your data, and regular security reviews. While no system can guarantee absolute security, we take all reasonable steps to protect the information you entrust to us.
Your personal data is retained for as long as your account remains active and for a period thereafter as required by our regulatory and legal obligations. If you close your account, we will retain certain records — such as transaction history and identity verification documents — for the minimum period required by Philippine law before securely deleting them. Data that is no longer needed for any lawful purpose is disposed of in a secure manner. If you have concerns about how long we retain specific types of data, please contact our support team for clarification.
ph 120 may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine laws, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. We encourage you to review this page periodically so that you remain informed about how we protect your data.
Your continued use of ph 120 after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure through our support team. For any questions about this Privacy Policy or our data practices, please visit our FAQ page or reach out through your account dashboard.
Have questions about how ph 120 handles your data? Check our FAQ for quick answers, or create a free account and experience our secure, mobile-first gaming platform built for Filipino players.